Accessibility Statement

Hanoi at Home™**
Last Updated: November 2025

Hanoi at Home™ (“we,” “us,” “our”) is committed to ensuring that our website is accessible to all individuals, including people with disabilities. We believe everyone should be able to access our products, information, and services with ease.

We strive to follow best practices for accessibility in accordance with applicable laws and the Web Content Accessibility Guidelines (WCAG) 2.1, Levels A and AA, wherever reasonably feasible.

1. Our Commitment

We are continuously working to improve the accessibility and usability of our website to provide an inclusive experience for all visitors.
Our goal is to ensure that people with diverse abilities can:

• Navigate the site effectively

• Read and understand content

• Use assistive technologies such as screen readers

• Access our information without barriers

2. Accessibility Features Implemented

Our website includes, or benefits from, the following accessibility features:

• Support for screen readers

• Image alt-text where appropriate

• High-contrast text where possible

• Keyboard navigation compatibility

• Responsive design for different screen sizes

• Clear headings and structure for easier navigation

• Forms built to work with assistive technologies

• Wix accessibility tools and built-in compliant components

We continue to review and enhance these features as the site grows and evolves.

3. Ongoing Efforts

Accessibility is an ongoing process. We regularly:

• Review new pages and content for accessibility

• Update alt-text for images and product photos

• Test forms and navigation elements

• Use Wix’s accessibility tools and recommended best practices

• Make improvements as technology and standards evolve

We recognize that full accessibility is an evolving goal, and we welcome feedback that helps us improve.

4. Third-Party Content

Some parts of our website may include third-party platforms or links (e.g., retailer websites, social media, embedded videos).
We cannot control the accessibility features of external websites but encourage those providers to maintain accessible content.

5. Feedback and Contact Information

If you experience any difficulty accessing any part of our website or have suggestions on how we can improve accessibility, we want to hear from you.

Please contact us:

📧 hanoiathomefoods@gmail.com
📍 Salmon Arm, British Columbia, Canada

We will make every reasonable effort to address your concern promptly.

6. Commitment to Improvement

Hanoi at Home™ is dedicated to creating a welcoming and accessible digital environment.
As we develop new products, launch new features, and update our site, accessibility will remain an important consideration in our design and development process.